Book, Pay and Review Your Home Care Needs In One App

Look forward to an all-new seamless care experience from beginning to end with our latest app update. Find out what’s new and how you can make the most of the upgraded experience.

by Homage team

Your care experience – upgraded

You may have noticed several new features in your Homage app! The new self-serve update recently launched in March aims to provide you – the caregiver or care recipient – with an all-new seamless care experience from beginning to end.

You can now book, manage and pay for all your Homage care appointments directly via the app, giving you full control over your care needs.

Read on to find out what’s new with the Homage app update and how you can make the most of the upgraded experience.

New Features with Self-Serve

Check out these new features on the Homage app.

FAQ

  1. How do I get the new app update?

    • If you have never used the Homage app before, download the app on the App Store or Google Play
    • If you are an existing Homage app user, update your app
  2. Why do I need to input my credit/debit card details?

    • Instead of going through multiple different payment processes, you can now pay directly for care appointments with a credit/debit card. All transactions are processed securely through the Stripe payment gateway. Charges will only be processed upon successful completion of a care visit.
  3. Why do I have to fill up so many fields?

    • The more information we have about your care needs, the better we can match a suitable Care Pro for your loved ones. You only need to key in the relevant details once. Thereafter, all information will be saved to your account for future or recurring Homage visits.
  4. What happens if I skip the In-Person Care Assessment (IPCA)?

    • Homage users have the option to skip IPCA visits, however, all required information will have to be filled up by the user before a Care Pro can be assigned. Hence, we highly recommend scheduling an IPCA visit for a hassle-free end-to-end care experience.

Try out the new Homage app experience yourself!

The Homage team is always here to help with any questions you may have about the new app update.

Feel free to reach out to us at 016 299 2188 or via @homagecare.my on Facebook.

About Homage

Homage is a leading digital care services platform connecting caregivers and organisations with care recipients and their families. Core services include care assessments, nursing, rehabilitation and medical services for care recipients with a wide range of mobility and medical conditions including chronic and terminal illnesses like dementia, Parkinson’s, and cancer.

With Homage, families and care recipients can gain access to more than 3,000 all-local and qualified Care Professionals across Malaysia, Singapore and Australia. Homage also offers one of the most flexible care options with durations ranging from 1 to 12 hours for care-seekers to find the most suitable solution for their needs. 

Homage has previously collaborated with government, health, and financial organisations to distribute and deliver home-based and community caregiving services, most notably in supporting COVID-19 frontline efforts in 2020. 

For more information, visit www.homage.com.my.

Download the Homage app on the App Store or Google Play.

Follow Homage on social media at @homagecare on Instagram and Facebook.

About the Writer
Homage team
Make Home Care Personal To Your Loved One
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